2021 Annual Report
Chairman of the Board
President & CEO
2021 was a year marked by change, perseverance, and joy. The most notable change was the appointment of Kelly Papa to the position of President and CEO. Duncaster was also delighted to welcome twenty-three new residents and several talented employees to our campus including Joe Tedone, Vice President of Human Resources; Heather Stanton, Vice President of Community Life & Resident Services; Ken Cassella, Culinary Director; and Raina Brouillet, Facilities Director.
2021 was a pivotal year for Duncaster with the development of a new Strategic Plan to guide the Board and Management Team. This work helps to ensure Duncaster is well positioned for continued success in a rapidly changing, competitive and dynamic environment. Duncaster seeks to maintain and share best practices with others, and our affiliations with key industry peer groups, Novare and Caring Communities, continue to give us this ability.